Privacy policy

Privacy Policy of Cartenzy :

At Cartenzy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1.]Information We Collect

We may collect the following types of information:

Personal Information
Full name
Email address
Phone number
Shipping and billing address
Payment information
Order history
Non-Personal Information
Browser type
Device information
IP address
Website usage data
Cookies and tracking information

2.]How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates and tracking details
Improve our website and services
Prevent fraud and unauthorized transactions
Send promotional offers and marketing communications (only if consented)

3.]Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You may choose to disable cookies through your browser settings; however, some parts of the website may not function properly.

4.]Third-Party Services

We may use trusted third-party services for:

Payment processing
Shipping and logistics
Website analytics
Marketing and advertising

These third parties may collect and process your information in accordance with their own privacy policies.

5.]Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.

6.]Customer Rights

You have the right to:

Access your personal information
Request corrections to inaccurate data
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications

7.]Retention of Information

We retain your information only as long as necessary for business, legal, or tax purposes.

8.] Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Trade Name: Cartenzy
Email: shopatcartenzy@gmail.com