Shipping policy

Shipping Policy of Cartenzy :

Thank you for shopping with Cartenzy. We aim to provide a smooth and reliable shipping experience for all our customers.

1.] Order Processing Time

Orders are typically processed within 24 Hours after confirmation. Orders placed on weekends or public holidays may require additional processing time.

2.]Shipping Methods

We partner with trusted courier and logistics providers to deliver your orders safely and efficiently.

Available shipping methods may include:

1.Standard Shipping

2.Express Shipping (if available)

3.Cash on Delivery (COD) (if applicable)

3.]Delivery Timeframes

Estimated delivery times: 5-7 Days

Metro Cities: [4-5 BUSINESS DAYS]
Other Locations: [6-7 BUSINESS DAYS]

Delivery timelines are estimates and may vary depending on courier operations and external factors.

4.]Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may offer free shipping on selected products or promotional campaigns.

5.]Order Tracking

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp (if applicable).

6.]Delivery Delays

While we strive for timely delivery, delays may occur due to:

1.Weather conditions
2.Courier disruptions
3.High order volumes
4.Remote delivery locations

We appreciate your patience in such situations.

7.]Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.

8.]International Shipping

Cartenzy currently DOES NOT offer international shipping.

If international shipping is available, customs duties and taxes may apply based on the destination country.

9.]Contact Us

For shipping-related questions, contact us at:

Email: shopatcartenzy@gmail.com